24/7 Support
A flexible SLA requirement starting from next business day support right to the very stringent SLA requirement of 2 hours response time.
Client with critical business operating round the clock, we provide remote and onsite support to ensure high uptime of the systems.
We aim to systematically eradicate the root causes of problems, not just provide temporary solutions.
Backup and Disaster Recovery
Modern businesses require effective data backup & disaster recovery solutions. Implementing a layered security strategy is a necessity, as it provides an additional buffer against data breaches.
This not only reduces the chance of data loss, but also safeguards the system against ransomware attacks.
Cyber Security and Risk Management
Cyber security is of prime importance in this day and age, and every business must lay down clear rules to ensure optimum safety. Deploying an efficient IT Management Service to undertake constant monitoring, testing, and updates, ensures that your business gets maximum security against any modern cyber threat.
Your safety is one of our top priorities. This is why we offer holistic security solutions across devices, networks, cloud and email services, keeping you and your teams safe in all of your online business transactions.
Cloud Management
Whether your systems are on-premises in your offices or cloud based, we ensure that all of your infrastructure is fully managed, maintained, updated and protected.
Our IT Pros are trained in looking after your systems including Office 365 and Azure solutions, your servers and storage, and your network, firewall and Wi-Fi management and configuration.
Project Management
We provide a project management office for every program we undertake to ensure proper governance and processes are being adhered.
A governance structure with Strategic, Tactical and Operational level will be setup to ensure quality and consistency in executing the program.
Business Intelligence
Utilising best-in-class tools such as Microsoft Power BI, our expert business intelligence service team brings all your key reporting data together into one powerful interactive report, removing siloes and ensuring one accurate view of business performance.
With easy-to-use dashboards and rich visualisation, we’ll enable you to analyse data with greater speed and understanding – so you can discover more insights and reach new levels of efficiency and growth.
Artificial Intelligence
We offer AI support services for users to utilize AI tools like ChatGPT, Gemini, Heygen, Stable Diffusion, and Midjourney to enhance their productivity.
Our prompt engineers excel in crafting instruction and designing efficient GPTs. These services automate workflows across IT, HR, customer support, sales, and operations on a large scale.
Compliance
Are your employees trained to use their computers responsibly? Employees can accidentally download viruses and malware that allow hackers easy access to your system. The consequences of not being compliant can be severe.
Whether you need initial guidance or full support throughout your journey; we’ll help you meet compliance for a wide range of regulatory and security standards.